Shipping policy

Shipping & Delivery — Applies to Switzerland, the EU, and the United States

Shipping Costs:
Shipping is free on all orders.

Processing Time:
Every order is processed and shipped within 1–2 business days.

Delivery Time & Shipping Origin
Our products are shipped from various partner warehouses worldwide, depending on the item and stock availability. Shipments may originate from China, the US, Hong Kong, or European warehouses.

Delivery typically takes 4–10 business days after shipping. In rare cases, delivery may take longer — for example during seasonal peaks or customs processing.

We select our suppliers carefully to ensure fair prices, good quality, and reliable delivery.

Order Tracking:
All orders are shipped with tracking. As soon as your order has shipped, you will automatically receive your tracking number by email.

Shipping Partners:
We work with reliable logistics partners to ensure safe delivery.

In-person pickup and returns are not available.

Contact:
Basler Kommerz GmbH – Zelgliweg 14, 2545 Selzach, Switzerland